Building Trust at Scale: The Power of Leadership Branding and Social Proof
- Tom Langford

- Feb 12
- 3 min read
Updated: Mar 11

"People don't do business with companies; they do business with people." This
quote from Rory Vaden perfectly captures a truth that many overlook: behind
every business transaction is a human connection. Having worked with B2B
leaders for years, helping them build their brands, I've seen firsthand how true
this is. Businesses grow through relationships, and relationships grow through
trust.
In most B2B businesses, referrals are the best source of new business. Why is
that? Simple—trust. When someone you trust recommends a service, you're far
more likely to engage with that business. That trust, built over time through a
relationship, automatically transfers to the company being referred. It’s the kind
of trust that shortcuts all the usual skepticism. Instead of starting from square
one, you start from a place of confidence.
Now, think about how that same dynamic plays out in the digital world,
particularly on LinkedIn. By building your personal brand on LinkedIn, you are
essentially creating micro-doses of trust, delivered consistently and at scale.
Every post, every comment, every interaction is an opportunity to demonstrate
your expertise and credibility in front of your network. But here’s where
behavioural economics comes into play—it's not just about posting; it's about
building social proof.
Social proof is a powerful psychological driver. In simple terms, it’s the idea that
people look to others to determine what is trustworthy or credible. When
someone sees your LinkedIn post with multiple likes, shares, or comments, it
sends a signal—this person knows what they’re talking about, and other people
agree. The likes and comments on your posts become public endorsements,
signalling to others that you’re a trustworthy leader in your field. It’s as if every
like or comment is another voice in the crowd saying, "This person is worth
listening to."
This is where the concept of authority bias comes into play. Authority bias is
the tendency for people to trust and follow the lead of perceived experts. When
you consistently share insights and show up on LinkedIn, you're not just
building familiarity—you’re positioning yourself as an authority. The more
people see you in that light, the more likely they are to trust your opinions, seek
your advice, and ultimately, do business with you. Your visible presence on
LinkedIn becomes a source of authority, supported by the social proof of those
endorsements and interactions.
Only 1% of LinkedIn users actively post content. Think about that. If you walk
into a room of 100 people and you’re the only one speaking, it’s hard to be
ignored. While most of your competitors are silent, you have the opportunity to
be the one building trust and credibility with your audience. And because
people are wired to follow those they see as leaders, every piece of content you
post reinforces your authority.
From a behavioural economics perspective, this all makes sense. Trust, social
proof, and authority bias work together to create a powerful feedback loop. The
more people engage with your content, the more visible and credible you
become. The more visible you are, the more people perceive you as an
authority. And once you’re seen as an authority, the trust people have in you
continues to grow.
Of course, personal branding isn’t just about sharing your expertise. It’s about
showing up consistently and engaging with others in a meaningful way. It’s
about demonstrating your values, sharing your experiences, and providing
insights that help others solve their problems. This consistent visibility not only
builds trust but positions you as someone worth listening to—a voice of
authority in your industry.
The power of LinkedIn lies in its ability to scale these interactions. You’re no
longer limited to the people you meet in person or the connections you already
know. With every post, comment, or article, you’re reaching a broader audience
—curating a network of ideal clients, partners, or collaborators who are paying
attention. And the best part? Most of your competitors aren’t doing this. With
only 1% of LinkedIn users posting content, the stage is yours.
So, if you’re hesitating to put yourself out there, remember: you’re not just
sharing content. You’re building trust, establishing authority, and leveraging
social proof. Every interaction, no matter how small, is a micro-dose of
credibility that builds over time. And in a world where trust is the most valuable
currency, that’s an opportunity worth taking.

